About Cloud Levante
Minte - AI Platform
Minte is an artificial intelligence platform that provides real-time answers and generates reports on specific company data, all in natural language while maintaining information confidentiality.
Minte is designed to adapt to the tourism sector, allowing staff to ask about specific protocols and procedures. For example, staff can ask Minte about the latest cleaning and disinfection protocols in hotels, ensuring they stay updated and comply with current regulations.
In addition to answering questions in real time, Minte facilitates the generation of reports that help improve operational efficiency and customer experience in the tourism industry.
Data Lake
Data Lake is essential for optimizing the management of critical information. For example, this platform can be used to integrate booking data, customer preferences, and operational data such as maintenance and cleaning.
By processing this data in real time, booking patterns can be identified, demand can be anticipated, and services can be adjusted according to specific needs.
This not only improves operational efficiency but also enhances the customer experience by providing personalized and real-time services.
SIEM
SIEM (Security Information and Event Management) is a comprehensive solution designed to strengthen organizational security by collecting, correlating, and analyzing security data from various sources. This platform provides a complete view of the security posture in real time, enabling early threat detection and rapid incident response. With an intuitive and highly customizable dashboard, the SIEM facilitates continuous monitoring of IT infrastructure, identifying anomalous behaviors and proactively mitigating security risks.
In the tourism sector, SIEM plays a crucial role in protecting sensitive data and managing operational security. For example, a tour operator can use SIEM to continuously monitor booking transactions, safeguard customer information, and detect potential fraud.
By correlating events and analyzing suspicious behaviors, SIEM can alert the security team about malicious activities such as unauthorized access attempts or targeted phishing attacks. This ensures an immediate response to minimize impact and guarantee the continuity of operations, maintaining customer trust and complying with the security standards required in the tourism industry.